Frequently Asked Questions

Please note: This FAQ is about the offline version of Solar Accounts - a separate FAQ for Solar Accounts Online will be available soon.
Below are some common questions about Solar Accounts. If your question isn't answered here, feel free to contact us. You can also find examples of common tasks in our online help section.

How much does Solar Accounts cost?

A Solar Accounts licence costs £174 plus VAT. This is a one-off fee. See this page for more information.

What happens after my 30-day trial expires?

When you trial expires your data becomes 'read only' – that means you will no longer be able to modify data or create new transactions. However you will still be able to view, print and export your existing data. When you enter a purchase code, you can modify the data once again.

How is Solar Accounts different to other accounting software packages?

Much of today's accounting software is designed for accountants or large companies. By focusing on small self-employed businesses, we make it fast and simple to track your business finances. With Solar Accounts there's no need to study bookkeeping or read a big manual — just start entering invoices and report your profit.

Will my accountant let me use Solar Accounts?

A number of bookkeepers and accountants recommend our product to their self-employed clients. Although it's designed to be plain and simple, under the hood Solar Accounts is a robust double-entry accounting system with accounts, transactions, debits and credits. It also produces accountant-friendly reports such as Balance Sheet and Profit and Loss reports.

What level of support do you offer?

To get help just email or fill out our online form. We aim to respond within one business day, with registered purchasers given higher priority. We do not currently offer telephone support. Finally, although our email support is currently free for all users, we reserve the right to withdraw or charge for this service in future.

How can I customise my invoice?

To change the look of your printed invoice click menu Setup > Page Layout > Invoice Template. Then drag page elements or double-click to edit the text. Note that the invoice template only changes the way the invoice is printed or exported to PDF; it does not affect the invoice window on screen.

Can I create multiple companies in Solar Accounts?

Yes, Solar Accounts supports unlimited companies as standard – simply create a new data file for each company.

Does Solar Accounts support recurring payments?

Yes - to record a repeating payment (such as a direct debit) click the 'More Options' button at the bottom-left corner of the Money Paid Out window, then select 'Set a Repeating Schedule'.

Does a Solar Accounts licence cover any future upgrades?

No, a Solar Accounts licence only covers the version you purchase. In future, if you want to upgrade to the latest version you may have to purchase another licence. Note also that there is no obligation to upgrade - you can continue using your purchased version forever.

Can I use Solar Accounts in a country other than the United Kingdom?

We only support the use of Solar Accounts in the UK because many of the features in Solar Accounts (such as producing VAT returns) are UK-specific.

Can Solar Accounts run on Apple Mac?

Yes, Solar Accounts now runs on Mac OS X 10.5 to 10.12, in addition to Windows XP, Vista, 7, 8 and 10.

Does Solar Accounts support the Flat Rate Scheme for VAT?

Yes — see our Flat Rate Scheme Help Page for more details.

How do I transfer my business data to a new computer?

See this page for instructions on transferring your Solar Accounts business data to a new computer. The prcedure is the same for both Mac and PC.

Can I Join the Referral Scheme for Solar Accounts?

Sorry no, we no longer accept new applications for the Solar Accounts referral scheme.

What is the history of Solar Accounts?

Frustrated with the existing choice of small-business accounting software, we started developing Solar Accounts in 2006. In January 2008 we began our public 'beta testing' phase. During this time more than a thousand users downloaded and tested Solar Accounts. After four months public testing, we released version 1.0 in May 2008.