Forum Message

Reset account to Zero

Hello,

I want to write off an account where I was originally used a personal credit card for purchases. What is the best way to write off the purchases for each transaction so the account will now show zero.


Posted by Rob Couzins on Oct 5, 2017 10:03 AM BST

Hi Rob,

Please open the payment window of the transaction that records the original purchase, then take a screenshot and send it to me - that will give me a better understanding of how to reverse the transaction.

Regards,


Posted by Mark McLaren (Solar Accounts) on Oct 5, 2017 12:11 PM BST