I have recieved some refunds from my suppier which they have applied to my credit account. I have created purchase credit invoices for these in Solar Accounts. I have then allocated these as a' Money Received' transaction but am unsure as to which account these should be deposited into as no matter which account I am placing these refunds into the Suppliers Customer account is still showing that I owe it payment. Unfortuately these refunds are not directly linked to a supplier purchase invoice as only part of the purchase was returned to the supplier. Please advise. Many Thanks.
Hi Joanna,
In the Money Received payment window is the Type field set to 'Supplier Refund'? If not, delete the payment and create a new Money Received payment wit the Type set to 'Supplier Refund'. Otherwise, go to the Reports section and select the 'Supplier Balances' report - are both the purchase credit note and refund payment shown listed under your supplier name?
Cheers,
