Note: Before recording a refund, you must first record a purchase credit note from the supplier.
To record a refund payment from a supplier, click File > New > Money Received. The Money Received window will appear:
Enter the details into the following fields:
Paid To: Enter the supplier name. Note that after you enter a supplier name (rather than a customer name) the Type drop-down box changes to 'Supplier Refund'.
Date: The date you received the refund.
Amount Received: The amount of money you received from your supplier.
Deposit Into Account: By default, payments are deposited into the 'Money to be Banked' account. (This account represents cash and cheques you have received but not yet paid into your bank account). If you receive a payment directly into your bank account, change the Deposit Into Account field to 'Cheque Account'.
ID: A unique number for this payment.
Journal Memo: A description of this transaction for your records.
Type: This is the type of payment. For a refund select 'Supplier Refund'.
Credits to Settle: Tick the credit note to settle. See How To Record a Purchase Credit Note for more information on creating purchase credit notes.
Total Credit Amount Settled: This is the total of the 'This Payment' column and must match the 'Amount Received' field.
Click 'OK' to save the refund payment. The new transaction will appear in the Transactions list (menu Window > Transactions).
