For a number of years, most software development and customer support operations for Solar Accounts have been conducted outside the UK. In line with this situation, from 1 January 2025 the Solar Accounts Online platform will officially switch from being provided by Springbok Solutions Ltd (UK) to Springbok Solutions LLC-FZ (UAE).

This transition will have no effect on the level of service you receive. Behind the scenes the same team will continue to add software features, maintain our online servers, and provide customer support. Your data will continue to be hosted in the Republic of Ireland and continue to comply with UK GDPR rules.

If your business is registered for VAT then from 1 January 2025 your monthly subscription charge will no longer include a VAT component. Instead, you will need to account for this input VAT directly to HMRC. To do this when recording your monthly subscription charge in Solar Accounts set the VAT rate to 0% and click More Options > VAT Treatment > Purchase of Services from Supplier Outside EU.

If your business is not registered for VAT then there will be no change to your monthly billing charge.

For any questions please email support@solaraccounts.co.uk - and thank you for your ongoing subscription to Solar Accounts Online!