The Solar Accounts website and desktop software is designed and managed by Springbok Solutions Ltd of Chapel Mill, 29 Tamworth Road, Hertford UK. This page describes how we (Springbok Solutions Ltd) collect and process personal data associated with you (a Solar Accounts user).
We collect 4 types of data through your use of Solar Accounts:
We collect personal data in two ways:
We do not collect any personal data from third-parties.
We use your data in ways that you would expect for an online accounting software service provider:
In order to provide an efficient service we share some personal data with third-party companies as follows:
When we delete your personal data from our database, human error or software bugs mean there is a small chance that we delete the wrong data. This mistake may not be discovered for several months - to avoid permanent loss of data in such cases we keep a backup of all data for 6 months.
We use industry-standard encryption protocols to ensure your data is secure:
We store your data in our main Amazon Web Services servers located in the Republic of Ireland and our Tarsnap servers located in the United States. Note that data located in the United States is fully encrypted with a Tarsnap cryptographic key which is only available to Solar Accounts staff in the UK.
If we discover a breach of personal data our policy is to inform the UK Information Commissioner's Office within 72 hours of becoming aware of the breach. We will also notify affected users within 5 days.
Under General Data Protection Regulation (GDPR) rules you have a number of rights related to your personal data: