Forum Message

invoices not printing

after updating to 3.5 I don't seem to be able to print invokers any more - all I get is a blank sheet of paper. the fault is not with the printer -- so what's wrong?


Posted by David Ousby on Jan 3, 2012 9:23 AM GMT

Hi David,

Please restart your computer and try again - other users have suggested that this resolves a similar problem.

If that doesn't work, please run Solar Accounts and press Ctrl + F9. You should see a message saying that a diagnostic file called 'Solar Accounts Log File.zip' was created in your Documents folder. Please email me that file - it will help us better understand the problem.

Thanks


Posted by Mark McLaren (Solar Accounts) on Jan 3, 2012 12:07 PM GMT