Hi, For some reason the program has stopped responding and will not open on my IMAC. It attempts to open for approx 5 secs then just stops. It was fine 4 days ago when I last opened up Solar Accounts to complete some work.
Hi Stephen,
Sorry about that - most likely your problem is related to the bug described here:
http://www.solaraccounts.co.uk/forum/topic.php?TopicId=1700&Posts=1
Please try upgrading to the latest version and try again:
http://www.solaraccounts.co.uk/download.php?flag=UPGRADE
If that doesn't work, please do the following:
1. Run the Mac 'Finder' application (left of dock at bottom of screen)
2. Click menu Go > Go To Folder
3. Copy and paste the following into the text box:
~/Library/logs
4. You should see two files called 'SolarAccounts.log' and 'SolarAccountsInstall.log'. Please email me those files - it will help us better understand the problem.
Thanks
