Forum Message

Retrieval

Hi and please can you help me;

The icons on my desktop have without warning changed in appearance from solar accounts blue to a white microsoft style and left me with the message “This shortcut has been moved or changed and no longer works properly”.

I am unable to get into the programme and service my clients.

Can you help?


Posted by Steven Graham Roberts on Aug 27, 2013 7:34 AM BST

Hi Steven,

Please try the following:
1. Click the Windows 'Start' button, then All Programs > Solar Accounts > Solar Accounts
2. Click 'Open Existing File'
3. Do you see a list of previous files you have opened? If so, click on one of the files to open it again.

Does that work?

Regards


Posted by Mark McLaren (Solar Accounts) on Aug 27, 2013 8:06 AM BST