Cant open my Solar

Hi

I am trying to open my Solar and it says Unable to write to disk. Please check the drive is not full or read only.

What do I do?

Many Thanks
Claire

Posted by Claire Hembrow on Sep 13, 2014 9:32 AM BST

Hi Claire,

Please run Solar Accounts and press Ctrl + F9 (on Windows) or Command + Option + Z (on Mac). You should see a message saying that a diagnostic file called 'Solar Accounts Log File.zip' was created in your Documents folder. Please email me that file - it will help us better understand the problem.

Thanks

Posted by Mark McLaren (Solar Accounts) on Sep 13, 2014 10:53 AM BST