Forum Message

cannot open files on external drive

Hi, have got new PC & old hard drive has been installed into external storage device. Cannot open Solar, keeps showing as conflict file. Purchased program some years back & have not got purchase key. Hope you can help!

Regards

Paul


Posted by Paul Robert Martin on Aug 12, 2015 3:03 PM BST

Hi Paul,

I have emailed you your Solar Accounts purchase code.

Regarding the problem you are having opening the file, can you please email me a screenshot showing the error message? That will give me a better understanding of the problem.

Thanks


Posted by Mark McLaren (Solar Accounts) on Aug 12, 2015 7:19 PM BST