Forum Message

Solar stopped working

Hi,

My Solar software stopped working since my laptop did a windows 10 upgrade tried back clocking it but still does not work any ideas? I can see the programme but its like its been uninstalled as no memory being used.

Keith


Posted by Keith Seaton on Oct 5, 2016 10:53 AM BST

Hi Keith,

Try right-clicking on the Solar Accounts icon on your Windows Desktop, then select 'Run as Administrator'.

Does that work?

Regards,


Posted by Mark McLaren (Solar Accounts) on Oct 5, 2016 4:01 PM BST

Hi,
I tried that but found if I selected a different windows version to run it with EG Windows 7 it now works it only happened since an update ran on my windows 10 laptop, anyway works now.

Regards


Posted by Keith Seaton on Oct 6, 2016 9:10 AM BST