I seem to be having trouble connecting to the vat section.
i was asked to authenticate so i followed the instructions on the screen, copied the code and pasted into the box.
I then got a message box saying that I'm not authorised to access with vat number 865316217. Then telling me the most likely cause is that im not signed up for making tax digital pilot.
then asking if i would like to sign up for the MTD now.
The vat number is correct and have been using the service for a long time, so i don't understand what i'm suposed to do.
Please advise.
Colin.
Hi Colin,
If you are seeing the error message "You are not authorised to connect with
organisation..." the most likely cause is that you have logged into the
HMRC website using the wrong Government Gateway User ID. Have you been
issued with more than one Government Gateway User ID? If so, log into
Solar Accounts and open the main window and press Ctrl + F6 (on Windows) or
Command + Option + R (on Mac). You should see a message asking if you want
to clear your old HMRC authorisation code - click 'yes' and then try to
connect to HMRC again. When you log into HMRC please check that you are
using the correct Government Gateway User ID.
Thanks Mark, the done the trick.
Colin