Forum Message

Invoice Issue with Accrual Method

We can't get any answers from your website, so we are asking the following. The links don't work and we have tried with 3 browsers, same result. We have tried to enable cookies

Why do imported unpaid invoices show as income and how can we remedy this? The same amount appears in accounts receivable.

Please could you answer as soon as possible.


Posted by Christine Hooper on Apr 12, 2021 12:11 PM BST

Hi Christine,

Solar Accounts uses the 'accrual method' which accounts for income when you
issue invoices, not when you receive payments. If you want to use the
'cash method' then you would need to look at the Outstanding Invoices
report and manually adjust the income figure to account for unpaid
invoices. Unfortunately that is not something that Solar Accounts can do
automatically.


Posted by Solar Accounts Customer Support on Apr 12, 2021 12:19 PM BST