Writing off Credit Balance on Sales Invoice

How do I write of a credit balance on a sales invoice due to overpayment by customer

Thanks

Posted by Colleen on Oct 18, 2019 1:32 PM BST

Hi Colleen,

The simplest solution is to create another invoice for the amount of the
credit balance, then right click on the overpaid invoice and select
'allocate credit', then allocate the credit to the invoice you just created.

Posted by Solar Accounts Customer Support on Oct 21, 2019 3:33 PM BST