Forum Message

Laptop Hard Drive Failure - Solar Account Restoration

Hi had a major problem with my lap top the hard drive has failed and lost all my files so I need to set my solar account back up please could you advise
Many thanks
Derek



Posted by Derek Beaty on Apr 30, 2019 4:17 PM BST

Hi Derek,

Here's how to restore your backup after you wipe your hard drive:

  1. Download and install Solar Accounts as described here:
    https://www.solaraccounts.co.uk/download?online=false

  2. Copy your .slr backup file to the Documents folder on your computer

  3. Rename the file to remove the word 'backup' from the filename

  4. Double-click on the file to open it in Solar Accounts


Posted by Solar Accounts Customer Support on Apr 30, 2019 4:36 PM BST

Many thanks


Posted by Derek Beaty on Apr 30, 2019 5:22 PM BST