Forum Message

Apple Compatibility with Solar Accounts

Good morning,

our Company Gold Maintenance Limited have changed email address to goldml1989@gmail,com from goldmaintenanceltd@btconnect.com.

We have had your accounts package for many years, it works very well for us, our Toshiba computer is now getting to the end of its life and need to get a replacement.

We are thinking of getting an Apple will our accounts package still be compatible?

Look forward to hearing from you and hope you are keeping well in this most bizarre time!


Posted by William Thomson on Nov 30, 2020 10:01 AM GMT

Hello William,

It sounds like you are still using the old offline version of Solar
Accounts. In that case you will not be able to run your version of Solar
Accounts on a new Apple computer. You therefore have two options for a new
computer:

  1. You can buy a Windows computer and download and run the old offline
    version here <https://www.solaraccounts.co.uk/download?online=false>. Then
    copy your Solar Accounts data file from the Documents folder on your old
    computer to the Documents folder on your new computer, then double-click on
    the file to open it.

  2. You can switch to the online version of Solar Accounts as described here
    <https://www.solaraccounts.co.uk/download?online=false>. Then when you buy
    an Apple computer you can install the online version
    <https://www.solaraccounts.co.uk/download> and log in with the same User ID
    and password as your old computer to access your data.


Posted by Solar Accounts Customer Support on Nov 30, 2020 12:13 PM GMT

Hello Mark,

Thanks so much for advising.

Hope you have a good Christmas and all the best for 2021.

Cheers,


Posted by William Thomson on Nov 30, 2020 1:47 PM GMT