Forum Message

Issue with Old Version on Latest Mac Update

Anyone had an issue getting the old version to open on the latest mac update?


Posted by Steven Fraser on Jul 13, 2020 9:06 AM BST

Hello Steven,

Unfortunately the latest version of MacOS cannot run 32-bit software, and
we don't have any plans to provide an update to the offline version of
Solar Accounts. Your best approach is to make a backup of all your data
then perform a 'factory reset' on your computer to revert to a previous
version of MacOS (please contact Apple for details of how to do this), then
re-install the offline version of Solar Accounts from our website.


Posted by Solar Accounts Customer Support on Jul 14, 2020 5:16 PM BST