Forum Message

Solar Accounts Access Issue

I have Solar Accounts online which I pay monthly for, my computer is not working correctly, can I download my system to this Samsung tablet until I purchase a new computer ?


Posted by Patricia Pennington on Nov 19, 2022 3:19 PM GMT

Hello Patricia,

Sorry no - Solar Accounts is not designed to run on Samsung Android tablets
- you need a Mac or Windows computer.


Posted by Solar Accounts Customer Support on Nov 21, 2022 9:31 AM GMT

Thank you for the clarification.


Posted by Patricia Pennington on Nov 21, 2022 11:08 AM GMT

Hello,
I have purchased a new laptop and downloaded Solar Accounts, I am having a
problem with downloading my account from my other laptop.
I was asked for a number but it kept quoting old number not in use.

Help please.

Patricia Pennington


Posted by Patricia Pennington on Nov 29, 2022 12:24 PM GMT

Hi Patricia

I have just sent you a password reset code in a separate email - does that
work for you?


Posted by Solar Accounts Customer Support on Nov 29, 2022 12:27 PM GMT