Email Bouncing Issue

Hi,

There is one email which keeps saying 'Bounced' in email status.

Do you know what normally causes this?

Regards

Matt

Posted by Matthew Robert Leech on Apr 13, 2021 4:57 PM BST

Hi Matt,

Normally it's because the email address is incorrect. I recommend you send
a test email to that account (ie. without using Solar Accounts) - does that
work?

Posted by Solar Accounts Customer Support on Apr 14, 2021 9:12 AM BST