Forum Message

Invoice Attachment Issue

Invoice attachment emailed to client .The email arrives without the attachment.
M


Posted by Michael Brennan on May 16, 2023 8:30 AM BST

Hi Michael,

Please email me a copy of the invoice in the same way that you emailed the
client who did not receive the attachment.

Thanks,

Mark McLaren
Solar Accounts



Posted by Solar Accounts Customer Support on May 16, 2023 2:17 PM BST

Hi Mick,

It looks like you have forwarded me the email to your client using your
email program. However, I need to see the initial email record. Please
send me the invoice in question using the email facility in Solar Accounts
Online (ie. open the Invoice window and click 'Email', then set the To
field to support@solaraccounts.co.uk )

Thanks,

Mark McLaren
Solar Accounts



Posted by Solar Accounts Customer Support on May 22, 2023 3:34 PM BST