we have a customer who has paid the same invoice twice on the same day. we then repaid the overpayment back into there account the next day . how do we record this in solar accounts
Hi John,
Record the first invoice payment in the normal way. Then to record the
second invoice payment,
1. Click menu File > New > Money Received
2. Enter the Amount Received figure
3. Change the Type to 'Invoice Payment'
4. Tick the 'Show paid invoices' checkbox in the bottom-right corner of the
window
4. Tick the overpaid invoice and save the payment
The overpaid invoice will now act exactly like a credit note. To record
the refund payment, right-click on the overpaid invoice row in the Invoices
list and select 'Pay Refund'
