Forum Message

Issue with Sending Invoices via Email from Accounts Software

Hi,

I have become unable to send invoices via email directly from the accounts software.

Please advise.


Posted by Jamie Meakins on Apr 28, 2021 11:19 AM BST

Hi Jamie,

Regarding the problem of being unable to send emails from Solar Accounts,
please do the following:

OK please do the following:

  1. Run the 'Finder' application on your Mac and click menu Go > Go To Folder

  2. Copy and paste the following into the text field and click Go:
    ~/Library/Logs/Solar Accounts Online

  3. You should see one or more files starting with "SolarEvent...". Please
    email them to me.


Posted by Solar Accounts Customer Support on Apr 28, 2021 3:54 PM BST