Forum Message

MacOS Catalina Compatibility

I note you are not currently supporting the latest Mac Catalina Operating System. Are then any plans to change this and if not can I still use my existing software?


Posted by James Bryant on Oct 20, 2019 4:01 PM BST

Hello James,

Sorry no, we do not plan to provide an update for the offline version of
Solar Accounts which supports MacOS Catalina. We recommend you do not
upgrade to Catalina if you want to continue using the offline version of
Solar Accounts.


Posted by Solar Accounts Customer Support on Oct 21, 2019 3:27 PM BST

Thank you for your reply. I am always keen to upgrade as suggested by Apple and regret that I can no longer continue with your software under the circumstances. Is it possible to at least retrieve archive material?

Regards

Jim


Posted by James Bryant on Oct 21, 2019 3:56 PM BST

Hi Jim,

Yes if you are running MacOS Catalina you can access your old offline data
by importing it into Solar Accounts Online - see this page for details:
https://www.solaraccounts.co.uk/upgrade

This online version gives you a free 30 day period - this will allow you to
view your data (although we recommend you don't make changes unless you
intend to subscribe to our online service after your trial period ends)


Posted by Solar Accounts Customer Support on Oct 22, 2019 3:27 PM BST

Hello Mark,

Many thanks. Successfully achieved.

Let’s see how the trial period goes but my business has now become much smaller and as such I may not need such comprehensive software.

Regards

Jim


Posted by James Bryant on Oct 22, 2019 4:58 PM BST