Forum Message

Changing Admin User on Solar Account

Hi, is it possible to change the main/admin user on our Solar Account. I want to transfer this so that the new user can receive the monthly invoice from Solar. Or can we setup for the invoices to be emailed?

Thanks,Dominic


Posted by Dominic Cosgrove on Oct 16, 2023 2:31 PM BST

Hello Dominic

Unfortunately we cannot automatically send invoices for your subscription
payments, but we can change which user account is the primary billing
account. Please let me know

  1. What is the User ID for the user who is currently making the payments
    and can see the monthly invoices?

  2. What is the User ID for the user who you want to make payments in future?


Posted by Solar Accounts Customer Support on Oct 17, 2023 4:43 PM BST