Forum Message

Error When Emailing Quote

When I go to email a quote I appear to get the message "a programming error has occured , sorry"
I am trying to email through me usual way Mozilla Thunderbird


Posted by Matthew Copplestone on Jun 6, 2023 11:43 AM BST

Hello Matthew,

Sorry for the error you are seeing in Solar Accounts.

To help us investigate further, please log in and press Ctrl + F9 (or Fn +
Ctrl + F9 if your keyboard has an Fn key). You should see a message saying
that a diagnostic file called 'Solar Accounts Log File.zip' was created in
your Documents folder. Please email me that file



Posted by Solar Accounts Customer Support on Jun 6, 2023 11:47 AM BST