Forum Message

VAT Return Submission Issue

have been using your package to submit VAT returns for the last year now it says i need to register again but going onto HMRC website it says already registered how do i log in now please as it says i need an authorisation code


Posted by Martin Overton on Apr 1, 2022 7:26 PM BST

Hi Martin,

Sorry for the problems you are having submitting a VAT return using Solar
Accounts. Can you please send me a screenshot showing the error message?


Posted by Solar Accounts Customer Support on Apr 2, 2022 11:03 AM BST

Hi Mark
Sorted it now thanks it was trying to go through the registration process again even though I have been submitting VAT returns online for at least the last year

Kind regards


Posted by Martin Overton on Apr 2, 2022 1:01 PM BST

Hi Martin,

Glad to hear you've sorted it out. Yes unfortunately HMRC decided that
their authorisation codes should expire after 18 months, so you will need
to re-enter another authorisation code from time to time.


Posted by Solar Accounts Customer Support on Apr 3, 2022 2:30 PM BST