Forum Message

Issue with Launching Email Application

'Failed to launch email application. As an alternative, either use this window or export to a PDF file and manually attach it to an email message'
This still works on my old pc but after upgrading to a newer computer I get this error when I compose email then select options to open with default email program. Any solutions or help would be appreciated.


Posted by Christopher Burto on Aug 25, 2022 3:14 PM BST

Hi Christopher

What email program are you using? If you want to use Microsoft Outlook,
please ensure it is the 32-bit version not the 64-bit version.


Posted by Solar Accounts Customer Support on Aug 25, 2022 4:10 PM BST