Forum Message

Issue with Latest MAC OS Update Affecting Print Preview Function

Hi Mark,

Latest MAC OS update (5.8.7) seems to be doing odd things with the print preview function - any option like open in preview / save as pdf are just being sent to the printer - not invoking a preview / finder dialogue...

KR
Simon


Posted by Simon Bush on May 4, 2021 9:16 AM BST

Hi Simon,

Yes unfortunately the latest version of MacOS is causing a problem with the
library that Solar Accounts uses to print pages. We have reported the
problem to the organisation which produced the library, so hopefully they
can provide us with a solution soon. I'll record your email to be notified
when we are able to make progress on this problem.

By the way, if you want to create a PDF file an alternative is to click
menu File > Export To > Adobe Acrobat PDF File.


Posted by Solar Accounts Customer Support on May 4, 2021 1:49 PM BST

Many thanks Mark,

It was an observation rather than a critical issue for me as I achieved what I needed by switching to the PC but thank you for the update.

KR
Simon


Posted by Simon Bush on May 4, 2021 2:05 PM BST