Hi

I need urgent help please, as we are in arrears with returns
I am trying to do a VAT return and submit to Hmrc
However when we click on the “connect” button it states we are not authorised.

Do not understand why we are not authorised as we have submitted previous returns.

Hello James,

The authorisation code expires after 18 months, so you will need to enter a
new authorisation code every 18 months.

If you are seeing the error message "You are not authorised to connect with
organisation..." the most likely cause is that you have logged into the
HMRC website using the wrong Government Gateway User ID. Have you been
issued with more than one Government Gateway User ID? If so, log into Solar
Accounts and open the main window and press Ctrl + F6 on Windows or Command
+ Option + R on Mac. (If you are on Windows and your keyboard has a Fn key,
try Fn + Ctrl + F6) You should then see a message asking if you want to
clear your old HMRC authorisation code - click 'yes' and then try to
connect to HMRC again. (Note that you can skip step 1 which calls for you
to register for MTD). When you log into HMRC please check that you are
using the correct Government Gateway User ID.

Thanks managed to overcome issue.
Regards

Glad to hear that! Thanks for letting me know