Forum Message

Duplicate Invoice and Payment Issue

Solar Accounts has some how managed to save the same invoice and payment twice, both with the same reference numbers!?

How do I delete or amend the duplicate entry?


Posted by Michael Kay on Sep 1, 2020 3:48 PM BST

Hi Michael,

First delete the invoice payment - open the invoice window and click More
Options > Show Payments. Then right-click on the invoice payment
transaction and select 'Delete'. Then do the same for the invoice itself.


Posted by Solar Accounts Customer Support on Sep 1, 2020 5:28 PM BST

Hi Mark,

Thanks for quick response.

Now all sorted.


Posted by Michael Kay on Sep 1, 2020 5:46 PM BST

You're welcome - glad to hear you resolved the issue!


Posted by Solar Accounts Customer Support on Sep 2, 2020 1:53 PM BST