Hi Have been using Solar for years, love it! But just had my imac updated with a new graphics card and now it wont run your program so I guess I have to update the program but how can I if I cant get my version to run?
Thanks
Hi Anthony,
The new graphics card shouldn't affect our software, but if you also
upgraded the operating system then it will not run 32-bit programs, so the
old offline version of Solar Accounts will not run. In that case you have
two options:
Make a backup of all your data then perform a 'factory reset' on your
computer to revert to a previous version of MacOS (please contact Apple for
details of how to do this), then re-install the old offline version of
Solar Accounts from our website
Switch to the online version of Solar Accounts as described here
<https://www.solaraccounts.co.uk/upgrade>. Note that there is a monthly
fee for this version.
Hi Mark
I have decided to get an old macbook pro, download the offline version of solar accounts and keep it just for my bookwork. Can you tell me the newest o/s its compatible with please so I don't buy the wrong laptop.
Thanks
Hi Tony
It seems that macOS 10.14 Mojave is the most recent version of macOS to
support 32-bit software, so the old desktop version of Solar Accounts
should run on that version. However, we haven't tested it on that version
for several years.