Hi,
Please could you advise me how to deal with a very small balance on an unpaid invoice. The customer paid most of the invoice, but left 80p unpaid. I don't want to go back to them for this but I need to write it off so that it doesn't appear on their statement. Do I make a credit note as for a usual bad debt write off? The trouble is the credit in the bad debt expense account is showing as the full amount.
Thanks
Hi Duncan,
You will need to create a credit note for a total of £0.80 with the Account
set to 'Bad Debts Expense', then allocate the credit to the invoice. See
this page for details:
https://www.solaraccounts.co.uk/help/how-to-write-off-a-bad-debt
