We have a company called Click-Deck Products Ltd and used your package for 8 years.
We have a small problem that I am unable to print anything from Solar. When I try your program on a sales invoice it crashes completely out.
I use a MacBook Pro and I think it coincides with a Apple update to system to Mac OS Big Sur 11.3.
I have unloaded and reinstalled the printer and your Solar program. I can print any other documents from other sources.
Please help
Regards
Martin Walkden
Hi Martin,
It seems that the latest version of Mac OS is causing this printer problem
in Solar Accounts. We are investigating the issue now - I'll give you an
update on our investigation by Wednesday of next week. In the meantime you
can print documents by saving to a PDF file then using the Finder
application to print the PDF file.
Thank you Mark.
Great service as usual
Have a good weekend
Kind Regards
Hi Mark
Thank you for fixing the problem promptly.
Kind Regards
Martin
Hi Martin,
Yes we released a new version last night to fix the printing bug. Glad to
see you've noticed already!
Hi Mark.
Someone else is working on a Bank Holiday!!
Cheers
Martin
Haha well with so many users complaining about the printing problem, we
made it a priority :)