Forum Message

Solar Accounts on Windows 10S

How do I transfer to new laptop operating on Windows 10S?
Existing online account runs on windows 10.


Posted by Judi Smith on Oct 7, 2019 8:26 AM BST

Hi Judi,

Unfortunately Solar Accounts Online cannot run on Windows 10 when it is
running in 'S mode'. This is because S mode only allows programs to be
installed from the Windows App Store. To resolve the problem you will
first need to switch out of S mode as described here:
https://support.microsoft.com/en-au/help/4456067/windows-10-switch-out-of-s-mode

Then download and run Solar Accounts as described here:
https://www.solaraccounts.co.uk/download

Then log in with the same User ID and password as you use on the old
computer.


Posted by Solar Accounts Customer Support on Oct 7, 2019 2:13 PM BST