Trying to do a vat return and says not authorised despite submitting previous returns and being accepted

Hi Geoff

The HMRC authorisation code expires after 18 months, so you will need to
enter a new one from time to time.

If you are seeing the error message "You are not authorised to connect with
organisation..." the most likely cause is that you have logged into the
HMRC website using the wrong Government Gateway User ID. Have you been
issued with more than one Government Gateway User ID? If so, log into
Solar Accounts and open the main window and press Ctrl + F6 on Windows or
Command + Option + R on Mac. (If you are on Windows and your keyboard has
a Fn key, try Fn + Ctrl + F6) You should then see a message asking if you
want to clear your old HMRC authorisation code - click 'yes' and then try
to connect to HMRC again. When you log into HMRC please check that you are
using the correct Government Gateway User ID.

If you are seeing some other error message, please let me know what it says.

Hi Mark

Thanks for your prompt response and all sorted

Kind regards

Geoff

Hi Geoff

That's great, thanks for letting me know!