Issue with Invoice Payment Not Showing as Banked

Good morning

A client paid his invoice and i marked it as paid. I can see it in received but it is not showing as banked. the balance on account shows 00.00, where would i find it?

Many thanks
Kerry

Posted by Brian Paxton on Jan 5, 2023 12:24 PM GMT

Hi Kerry,

Open the invoice window and click More Options > View Payments, then
double-click on the invoice payment - what is the value of the Deposit Into
Account field?

Posted by Solar Accounts Customer Support on Jan 5, 2023 12:27 PM GMT