Forum Message

Solar Accounts Compatibility and Pricing

Hello, have just updated to Catalina 10.15 on my mac and now unable to open solar accounts 3
Please advise
thanks


Posted by amanda Long on Oct 29, 2019 9:27 AM GMT

Hello Amanda,

I'm afraid that the latest version of MacOC cannot run 32-bit software, and
we don't have any plans to provide an update to the offline version of
Solar Accounts. Your best approach is to make a backup of all your data
then perform a 'factory reset' on your computer to revert to a previous
version of MacOS (please contact Apple for details of how to do this), then
re-install the offline version of Solar Accounts from our website
<https://www.solaraccounts.co.uk/download?online=false>.


Posted by Solar Accounts Customer Support on Oct 29, 2019 9:52 AM GMT

Hi Mark
Thanks for your reply. Can you tell us how much we would be looking at to buy the online version of solar accounts service?

Thanks Amanda


Posted by amanda Long on Oct 29, 2019 11:53 AM GMT

Hi Amanda,

The online version costs £25 + VAT per month if your business is registered
for VAT, otherwise £11 + VAT per month.


Posted by Solar Accounts Customer Support on Oct 29, 2019 1:00 PM GMT