Forum Message

Handling Unallocated Income / Overpayment Query

Hi Mark,

I have a customer who has overpaid me. As i have no invoices to allocate the excess money how do i do an unallocated income?

I know there is a way But Geraldine has unfortunately left and I personally don't know how to??

Karen


Posted by Karen Paxton on Feb 4, 2021 5:35 PM GMT

Hi Karen,

Just record an invoice payment with the amount figure greater than the
invoice total. An overpaid invoice will behave exactly like a credit note
- to allocate the credit to another invoice, right-click on the row of the
overpaid invoice in the Invoices list.


Posted by Solar Accounts Customer Support on Feb 8, 2021 1:19 PM GMT