We have to invoice a customer in the EC who is VAT registered. I am told by my accountant that we should send an invoice including the customer's VAT number but without VAT.
Is this correct and will the package account for the VAT liability correctly. Do you have any documentation on how this should be handled.
Many thanks,
Chris,
Hi Chris,
Sorry no, we don't have documentation for this case.
In the transaction window you should set the VAT Rate to 0% and the VAT Treatment to 'Sale of Goods/Services to EU Customer'. You should also enter the customer's VAT registration number into the customer window (under the 'VAT' tab). If your are selling services this number will then appear on the invoice next to the 'subtotal' field.
Regards,
