Have followed the instructions on raising a credit note and the how to allocate it to the original invoice. Having done this the supplier account is still showing a negative balance of the original amount of credit entered.
The invoice that has been sellected was paid in December but have only just found out that a discount had been omitted.
After entering the allocation i would have expected to see the supplier account showing that nothing was owed or due.
Hi Tom,
To see how the supplier balance is being calculated, go to the Reports list and select the 'Supplier Balances' report.
If that doesn't help, please close Solar Accounts and email me your data file and let me know the name of the supplier.
Cheers,
