I have a customer that recently paid an invoice, but the payment is short of the invoice amount. It's only 80 pence short, so it's not really worth chasing the payment, and I am happy to wrtite off the amount, but how do I do this ?
I want the bank balance to be correct, but I also don't want to leave an outstanding amount for the customer.
Hi Mark,
You will need to create a credit note for 80p with the Account set to 'Bad Debts Expense' then apply it to the invoice. See this page for details:
http://www.solaraccounts.co.uk/help/how-to-write-off-a-bad-debt.php
Regards
