When we recently paid some cash from payments received into our bank account, the bank impounded a couple of the notes as suspected fakes.
What is the best way of dealing with this in Solar? We are not sure which customer the notes came from so couldn't really allocate it as a bad debt against any particular one.
In theory, we would get the money refunded to us by the bank if the notes were proved to be genuine, but I don't have much hope of that happening.
Hi Robert,
Just create a General Transaction from the Cheque Account to the Uncategorised Expenses account. If you get the money back record another General Transaction in the opposite direction.
Regards,
