Hi, I am new to this system.
I have run a vat return and it seems excessive. So on checking the transactions I notice that on some sales transactions the vat isn't being recorded . Therefore not picked up on the vat return.
Any ideas or do you need more information?
Hi Anna,
A couple of things to check:
Ensure you have entered a VAT rate of 20% in the sales transaction window. Here's an example:
http://www.solaraccounts.co.uk/help/how-to-record-a-cash-sale.php
Ensure that the VAT Treatment (under More Options) in the sale transaction window is set to 'Sale of Goods or Services to UK Customer'
If you use the cash method to calculate the figures on your VAT return, ensure that any associated invoice payments are dated within the VAT period.
If you are still stuck, click menu File > Backup, then save the backup file email it to me along with the ID of the problem sales transaction.
Cheers
