I am new to Solar Accounts, having moved over from a Filemaker database.
We invoiced a funding body, customer A, for an amount and it went into an account called Advance Payments. We invoiced customer B for services and applied a credit note to reduce the total by the amount that customer A paid.
How do I transfer the amount customer A paid into sales income? at the moment it is sat in the advance payments account. I am new to accounts packages.
We often have situations like this, where part of the funding comes from Is there a better way to handle this in future?
Hi Alan,
It sounds like Customer A is saying to you: "please allocate our advance payment to Customer B". In that case you are correct to create a Credit Note for Customer B. At the same time you should create an invoice for Customer A that is a 'mirror image' of the credit note. A simple way to do this is to right-click on the credit note and select 'Copy', then change the Document Type to 'Invoice', then change the customer and ensure that the date is the same as the credit note.
Regards
