Forum Message

Lost allmy accuonts as dropped my computer .

Dropped my computer and lost everything can I retreave it?

Thank you


Posted by Wendy Campbell on Sep 7, 2015 9:40 PM BST

Hi Wendy,

It seems that you were using the offline version of Solar Accounts. If that is the case and you did not create a backup onto an external device, then the only way you can recover your data is to access the hard drive on your old computer. If you can still access the hard drive then look for files with extension .slr and copy them to your new computer. Failing that you will need to manually re-enter the data - sorry.

You may want to consider using the online version of Solar Accounts in future, which automatically backs up all your data in the cloud every day:
http://www.solaraccounts.co.uk/download.php?online=true

Regards,


Posted by Mark McLaren (Solar Accounts) on Sep 8, 2015 6:45 PM BST