The outstanding total amount on my customer and supplier invoices reports doesn't match the amount on the balance sheet. Both are run on the same date. help
Hi Ron,
There are three common reasons why the current Accounts Receivable balance may not match the total in the Outstanding Invoices report:
The Accounts Receivable balance is for today but the date of the Outstanding Invoices report is an earlier date.
There are invoice payments dated before the Outstanding Invoices report date, but the associated invoice is dated after the report
There are some transactions which are not invoices or invoice payments but still reference the Accounts Receivable account. For example, if you have a General Transaction which increases the balance of the Accounts Receivable account, this transaction will not affect the Outstanding Invoices report.
Does that help you identify the problem? If not, please click menu Setup > Sharing, then generate a sharing code and email it to support@solaraccounts.co.uk - this will help us investigate further.
