Forum Message

unable to write to disk

since upgrading to latest OS on Mac, I cant open my account file anymore. It says 'unable to write to disk'. Any ideas how to fix this?


Posted by Gary Parravani on Jan 28, 2019 1:46 PM GMT

Hello Gary,

Please run Solar Accounts and press Command + Option + Z. You should see a message saying that a diagnostic file called 'Solar Accounts Log File.zip' was created in your Documents folder. Please email me that file - it will help us better understand the problem.

Regards,


Posted by Mark McLaren (Solar Accounts) on Jan 28, 2019 2:10 PM GMT