I am having to cancel a lot of business trip hotel bookings, I am getting a full refund, can I enter this simply without having to issue a credit note on the system as the hotels are just refunding our bank account and need no credit notes issued? Many thanks

Hi Neil,

It depends how you initially recorded the booking payment. If you recorded
it as a Money Paid Out transaction with the Type set to 'General Payment',
then simplest way to record the refund is to right-click on the original
payment in the Transactions list and select 'Copy', then add a minus sign
to the front of the Amount Paid figure - that will effectively reverse
the transaction.

Thank you Mark thats perfect.

Kinds regards,

Neil.