Forum Message

Credit Note Allocation and Payment Processing

Why do I have to allocate credit notes against an invoice?
A supplier shows open invoices and credit notes, I want my remittance to show the invoices and credits as separate items, so when I am making a payment I want to be able to select open credit notes to be included in the payment and shown as such.


Posted by Stephen Lewis on Nov 16, 2020 12:53 PM GMT

Hi Stephen,

We originally thought that it would be confusing for novice users to see
credit notes listed when they were recording invoice payments which is why
we require credit notes to be allocated to the invoice as a separate
transaction. However, I can see why it is more convenient for advanced
users to be allocate to both invoices and credit notes - I'll note that as
a feature request in our development system.


Posted by Solar Accounts Customer Support on Nov 16, 2020 1:30 PM GMT

It would be much more useful !
Many thanks


Posted by Stephen Lewis on Nov 16, 2020 1:43 PM GMT